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Error Accessing Published Document

I have published the document but when i click the link i get this error:

Status: Completed8 comments

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Comments8

  • Anthon Bäckström

    •

    Jan 19

    Hi i have tried it and it does not work. i sent an email to my personal email with the link after i had added that adress to the “access” and i click the link on my mobile. And this happens on both mobile and desktop.

    clearly something wrong… the url slug might be the problem? i dont know…

    • Marianne Amaudric

      Team•

      Jan 19

      Thanks for describing the issue. We are looking into it.

    • Marianne Amaudric

      Team•

      Jan 22

      This bug has now been fixed.

  • Marianne Amaudric

    Team•

    Jan 18

    Hi Anthon, we have upgraded Formlio's infrastructure. Let me know if you can now view the proposal using the generated link.

  • Marianne Amaudric

    Team•

    Jan 14

    This has been fixed. The issue was your account didn't have viewing access to this document yet. Instead of showing the "request access" screen, the system was incorrectly throwing an error.
    Now it properly shows the access request page so you can ask the document owner for permission.

    • Anthon Bäckström

      •

      Jan 15

      Hi, it still doesn’t work. i have cleared my cache and tried the page in incognito… but i still get the same message.

      • Marianne Amaudric

        Team•

        Jan 15

        Hi Anthon, we are still looking into this issue. We are implementing some changes in our back end and will let you know when this is fixed. Thanks for your patience.

  • Marianne Amaudric

    Team•

    Jan 14

    Hi Anthon, we are looking into it and will come back to you ASAP.